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Order
online
The fastest method of purchasing,
Secure and Safe, our Secure Server allows us to
process orders round the clock. All Secure Orders
are confirmed by e-mail before being charged and
goods are despatched immediately from our UK
warehouse upon receipt of confirmation.
* If you
encounter any difficulty using our secure server email
support@plasmatvstore.com |
FAX
in your order
Please print out a copy of our order page and fax it
to
(01360) 319 640, we will
e-mail order confirmation upon receipt of your
fax order. Please ensure your daytime / evening
telephone number and e-mail address are attached. |
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Call 01360
311 731
Call our experienced UK sales staff
from 10.00 A.M and 5.00 P.M GMT to order DVD
products. You may leave a message after these
hours and we will call you at the start of the
next UK business day. |
Mail
in your order
Please
call our one of our sales representatives on 01360 311
731 to arrange cheque or bank transfer of funds.
Q How
can I purchase products from Plasmatvstore.com?
We accept Visa, MasterCard and Switch. American Express
card holders should call ourselves for alternative
payment arrangements.
Product
Shipping
Orders placed and processed before 12.00 P.M GMT can be shipped for
arrival within 24 hours by courier.
Product
Availability
Our products are always in stock. Unlike some other
Internet vendors, Plasmatvstore.com carries physical stock
and advertises nothing it does not have ready to ship.
Q What
if I want to Cancel my order?
You may cancel an order if the goods have not been
shipped out already. Please call 01360 311
731 or email support@plasmatvstore.com to cancel your
order. This excludes specially ordered items.
Q What
are your Returns Procedures?
Should the goods be faulty on receipt, please contact support@plasmatvstore.com or call ourselves
direct on 01360 311 731. All goods shipped outside of UK
carry a no-fuss 90 day warranty. Once we have established
that no damage has been caused by a 3rd party, we re-ship
you a brand new replacement in no more than 24 hours upon
receipt of the defective unit.
Q What
if I don't like the product and want a refund?
All returns of non-faulty goods are subject to a 20% re
stocking fee within 7 days of purchase. The customer is
held responsible for any shipping charges, admin and
credit card transaction fees. A Product Return Form must
be requested before you can ship goods back to ourselves
and the goods must be boxed in the original box with all
cables, manuals, packaging and unfilled warranty cards
before a return can be credited. Refunds will be given at the discretion of the Company
Management.
All purchases over £1000 attract 2.5% credit card transaction fee.
Anything still unclear? Mail support@plasmatvstore.com for a prompt
answer to your questions.
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